1. Introduction
Welcome to Unuu ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our social media management services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request a consultation or quote
- Engage with us on social media
- Enter into a service agreement with us
Personal Information: This may include your name, email address, phone number, business name, and any other information you choose to provide.
Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behaviour.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To respond to your enquiries and provide customer support
- To send you marketing communications (with your consent)
- To improve our website and services
- To analyse usage patterns and trends
- To protect against fraudulent or illegal activity
- To comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our business
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information for any other purpose with your explicit consent
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of cookies we use include essential cookies for website functionality, analytics cookies to understand how visitors interact with our site, and marketing cookies to deliver relevant advertisements.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another organisation
- Right to Object: Object to our processing of your personal data
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: